Booking Terms and Conditions  Â
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Upon booking a 10% deposit will be required with the balance due on day of arrival.
Cancellation and Changes to Bookings Policy
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·       If a guest is seeking to cancel their booking and the day of contact is up to 7 days before date of arrival, no fee will be charged and any money paid will be refunded.
·       If a guest is seeking to cancelled later than 7 days or in case of a no show, the total price of reservation will be charged.
·       If a guest is seeking to postpone the date of a booking and the request is made greater than 3 days before the date of arrival, then the booking can be postponed without penalty.
·       If a guest is seeking to postpone the date of a booking and the request is made under 3 days, before the date of arrival, (excluding the date of arrival), then a charge of 50% will be applied.
·       If a guest rings on the day of their arrival seeking to change or cancel their booking, then full payment for the booking will be charged.
COVID-safe and booking with confidence
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We know that the world has changed and there is always going to be uncertainty around booking your holiday in the age of a pandemic, so here is our approach to making this work:
In the event a government issued travel ban gives cause that you are unable to commit to your visit - ridgemill estate will offer you a choice between one of the following:
·       The opportunity to reschedule your booking to a future date.
·       A voucher to the amount you paid for you to use at ridgemill estate within 12 months from the date the voucher was created.
·       If neither of the above can be agreed, any money you have paid will be fully refunded.
