Booking Terms and Conditions

Booking Terms and Conditions

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Upon booking a 10% deposit will be required. With the balance due on day of arrival.


Cancellation and Changes to Bookings Policy

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If a guest is seeking to cancel their booking and the day of contact is up to 7 days before the date of arrival, no fee will be charged and any money paid will be refunded.

If a guest is seeking to cancel later than 7 days or in case of a no show, the total price of reservation will be charged.

If a guest is seeking to postpone the date of a booking and the request is made greater than 3 days before the date of arrival, then the booking can be postponed without penalty.

If a guest is seeking to postpone the date of a booking and the request is made under 3 days before the date of arrival, excluding the date of arrival, a charge of 50% will be applied.

If a guest rings on the day of their arrival seeking to change or cancel their booking, then full payment for the booking will be charged.


COVID-safe and booking with confidence.

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We know that the world has changed and there is always going to be uncertainty around booking your holiday in the age of a pandemic, so here is our approach to making this work:

In the event a government issued travel ban gives cause that you are unable to commit to your visit - ridgemill estate will offer you a choice between one of the following:

The opportunity to reschedule your booking to a future date.

A voucher to the amount you paid for you to use at ridgemill estate within 12 months from the date the voucher was created.

If neither of the above can be agreed, any money you have paid will be fully refunded.

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